Delivery Information

Orders placed through this website by 3pm will be dispatched within 3 working days, subject to stock availability, for next working day delivery*.

You will receive an email letting you know your order has been dispatched on a next working day service. Once your order has been dispatched, the delivery will be attempted twice on consecutive days. If the carriers need to try a third attempt, you may be liable for a re-delivery charge.

For purchases made via this website, delivery is charged at £19.95 + VAT for all orders.

Unfortunately, we do have to charge a surcharge for delivery to exotic and far-flung places, like the Scottish Highlands and Islands, please contact us to arrange such delivery.

We usually use a courier service to deliver larger items, which normally requires a signature. If you are likely to be out when our delivery is due, you may enter delivery instructions (e.g. ‘please leave with neighbour’ or ‘please leave parcel in porch’) in the order notes as you check out. However, if you do ask for goods to be left on your property (e.g. in the porch or shed) while you are out, the courier will be unable to get a signature, so this is at your own risk.

Some items are too large and/or heavy for delivery by courier (e.g. ride-on mowers, log splitters etc) and have to be delivered on a pallet. Please note you must be on site for pallet delivery and the item can only be delivered on to hard standing. We will contact you to arrange your pallet delivery, to find a delivery date to suit you and to ensure there is adequate access to site and suitable hard standing for delivery.

For our full Terms and Conditions, please see our website.

*Whilst we guarantee to dispatch in-stock items with an aim for next working day delivery, we cannot guarantee against factors beyond our control e.g. courier delivery failures, bad weather conditions and supplier stock issues.

 

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